J.D. Smith and Sons named Carrier of the Year by Colgate-Palmolive Canada

Sep 06, 2006

VAUGHAN, Ontario - J.D. Smith and Sons Ltd., a leader in transportation and third-party logistics, proudly announced today it has been awarded the highly prestigious National Carrier of the Year award by Colgate-Palmolive Canada Inc.

This is the first year Colgate-Palmolive Canada has given out a single, all-encompassing award. In the past two years, J.D. Smith has been chosen Less Than Truckload Carrier of the Year.

“The significance is that this is a much more coveted award; it’s importance now magnified by the fact that it is a single award that involves all of our suppliers across Canada,” says John McMurray, Manager of Customer Service and Logistics, Colgate-Palmolive Canada Inc.

“On-time delivery and undamaged goods are of the utmost importance to our business. All our suppliers across Canada were rated based on those criteria, as well as responsiveness from management, or administrative excellence, load-up times, performance, and customer service. The drivers of J.D. Smith deal directly with our customers more than we do, so customer service is critical. J.D. Smith came out on top in all the scoring,” McMurray said.

“It is a tremendous honour to be selected Carrier of the Year in the award’s inaugural year, and is evidence that J.D. Smith is a leader in logistics, careful handling of goods and superior customer service,” says Scott Smith, President of J.D. Smith and Sons Ltd. “We handle more than 20 million cases of Colgate-Palmolive products through our distribution facilities, and to be recognized for having the best on-time delivery, the lowest damage claims and excellent customer service, is testament to the investments we have made in our state-of-the-art processes and in the commitment of our employees toward customer service.”

Founded in 1919, J.D Smith and Sons Ltd. offers a unique blend of integrated third-party distribution and logistic services that combine the pride of a family-owned company with leading-edge technology. Its integrated infrastructure includes a network of modern warehousing facilities, an extensive, well-maintained fleet, and state of the art IT systems. The company’s unwavering commitment to customer service and its creative and innovative solutions have helped to establish long-term relationships and provide clients with a competitive advantage.